Sales Force Effectiveness

Increase the Return on Your Sales Force

To succeed in complex and competitive industries like pharmaceuticals, medical devices, transportation and logistics, high tech, telecommunications and energy, you need a highly effective sales force. Not surprisingly, sales expenses can account for as much as 10% of revenue. So how can your company maximize its sales force effectiveness?

ZS has helped hundreds of companies dramatically improve sales effectiveness, boosting salespeople’s performance up to 30% and customer ratings of salespeople up to 15. We diagnose productivity issues and design sales processes, improve hiring and retention, and raise sales and sales management competencies – and in doing so, help turn any sales force into a world-class selling organization.

Boost Sales Force Productivity and Customer Ratings

ZS Sales Force Effectiveness Services help you:

• Expand your insights on customer needs and the customer buying process, and then create a sales approach to satisfy those needs 
• Pinpoint what is and what is not working for your sales force, from overall sales strategy to your sales force’s abilities, and determine how to improve performance
• Maximize opportunity – we train your salespeople how to sell to the right customers with the right sales process, and coach your managers to get the most out of your sales force
• Improve hiring and retention of sales reps and managers through detailed, fact-based recommendations on hiring practices, role and competency model definition, and retention and promotion strategies

Why is ZS the Industry Leader in Boosting Sales Force Effectiveness?

• We have some of the consulting industry’s deepest expertise on sales and marketing effectiveness – we deliver insights that can markedly improve your sales force
• Based on nearly 30 years of firsthand experience with thousands of sales professionals, we understand what differentiates top-performing salespeople from the pack
• Because we work on projects involving the spectrum of sales and marketing activities, we can see the upstream and downstream implications of our recommendations
• Using our proprietary tools for measuring the quality of customer engagement, we can diagnose sales force effectiveness quickly and efficiently
• Through our quantitative, analytical approach to consulting, we gather evidence sales leaders need to make changes in their organizations
• We customize sales training to your company’s unique needs, rather than offer a standardized, one-size-fits-all solution